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FREQUENTLY ASKED QUESTIONS

Exhibitors

What are the display requirements?
What booth sizes are available?
Who is responsible for collecting and remitting sales tax on my sales at shows?
How do I contact the tax department for information or forms?
Are electrical outlets available?
Are curtains, tables, chairs and booth accessories available for rent?
Are hotel discounts available for exhibitors?
Is on-site camping available?
Are porters available?
Are move-in/move-out carts available?
How does the Waiting List work and how do I get on it?
What if I don’t receive the size booth requested?
What if I don’t receive a corner requested?
How do I order exhibitor badges?
Are exhibitor discount admission tickets available?
What is the cancellation policy?
How are booth space assignments determined?

What are the display requirements?
There are specific booth display guidelines for all Craftsmen’s Classics. Please click here to view guidelines.

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What booth sizes are available?
Booth sizes can vary depending on the facility. Booth sizes are always clearly detailed on the individual show contract. Exhibitors should be prepared for a variety of booth depths from 8’ to 11’ deep. Booth widths are available in 10’, 15’, 20’ and 30’ widths. Exhibitors are encouraged to have a flexible display in order to utilize any extra space available due to facility conditions.

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Who is responsible for collecting and remitting sales tax on my sales at shows?
Exhibitors are responsible to collect and remit the appropriate sales tax on their sales to the state tax department. Tax forms may be provided to exhibitors at registration if the state tax department has provided us with such forms.

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How do I contact the tax department for information or forms?
North Carolina:
http://www.dor.state.nc.us/downloads/sales.html
South Carolina:
http://www.sctax.org/Forms+and+Instructions/Current+Years+Forms+and+Instructions/default.htm#saluse
Virginia:
http://www.tax.virginia.gov/site.cfm?alias=busforms&selOtherForm=Sales%20and%20Use%20Tax

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Are electrical outlets available?
Electrical service is ordered on the show contracts at the time of application or in some cases directly through the facility. There is a charge for electrical service. Electrical service must be ordered in advance of the show to avoid late fees.

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Are curtains, tables, chairs and booth accessories available for rent?
Curtains, tables, chairs and other booth accessories are available for rent at all Classics through the event decorator for that individual show. Contact information for selected decorators is available on the individual show links.

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Are hotel discounts available for exhibitors?
Host hotels are selected for most shows. Exhibitor discounts are available at host hotels. Please see information on individual shows for more hotel specifics.

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Is on-site camping available?
Camping is available at most Classics. Please see information on individual shows for more details.

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Are porters available?
Porters are hired for move in assistance; however, they are on a first come, first serve basis. The availability of porters is not guaranteed. Porters are not available to help set up your booth or items, but will be available to help unload and transport your items to your space. Porters working Sunday night are working for tips only. Gilmore Enterprises, Inc. is not responsible for any damage or loss due to using porter service.

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Are move-in/move-out carts available?
Carts may be available, but there is no guarantee that enough carts will be available for everyone. Carts are always first come, first serve basis. It is our suggestion that all exhibitors bring their own carts to transport their own items. Do not count on carts always being available.

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How does the Waiting List work, and how do I get on it?
The waiting list is a list of exhibitors who would like to participate in a show which is at capacity for their category. When an opening occurs in that show, the opening is filled from the waiting list. Rest assured, if you are called and cannot accept the booth, it is in no way held against you. We encourage exhibitors to use the waiting list if the show they wish to do is filled when they apply.

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What if I don’t receive the size booth requested?
We sometimes have exhibitors that want more space than is currently available for that show. We will place you on the waiting list for extra space. If extra space becomes available, you will be notified to see if you are still interested.

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What if I don’t receive a corner requested?
We sometimes have exhibitors that want corners that are not currently available for that show. We will place you on the waiting list for a corner. If a corner becomes available, you will be notified to see if you are still interested.

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How do I order exhibitor badges?
Exhibitor badges are ordered on the show contracts. If you need to change the names on your badges for a particular show, contact our office, and let us know what names you would like changed. Name changes can also be handled at the show. Exhibitor badges are only for those persons actively working your booth. Exhibitor discount tickets are also available for special patrons, friends or guests.

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Are exhibitor discount admission tickets available?
Exhibitors may purchase discount admission tickets in advance and at the shows. These tickets are for special patrons, friends or guests. Contact our office to purchase these tickets in advance.

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What is the cancellation policy?
If you need to cancel a show, please call our office and ask to speak to the show manager for the show you wish to cancel. You may also send an email, but you must also follow up with a phone call. If you are canceling before the cancellation date on the contract, there will be a $50.00 cancellation fee. If you cancel the show after the cancellation date on the contract there are no refunds given. Remember, when you sign up for an event it is a commitment to participate in that event and that all fees are due for that event.

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How are booth space assignments determined?
Booth spaces are assigned when the layout for that show is done in our office. The overall floorplans for shows are done for a balanced look throughout the show. The links to floorplan and booth numbers are normally posted on the patron page of the show 7 days prior to the beginning of the show. Please check there for your booth assignment.

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